Digital

Aftercare-By-Text

Personalized text messages sent automatically to the families you serve.

9:41
SF
Smith Funeral Home
910-555-1212
Hello Linda, This is Smith Funeral Home and we want to thank you for entrusting us with your loved one's service. We care about you and are checking in today to make sure you're doing well. Please let us know if we can help in any way.
Thank you so much for checking in. That means a lot to our family.
Hi Linda, our entire staff is dedicated to providing excellent service to families in our community. We would appreciate it if you would take a moment to leave us a review. Every review helps others know they can count on us in their time of need. [review_link]

Smith Funeral Home
Of course. Everyone there has been so kind. I'll leave a review today.
Hi Linda, we understand how meaningful and yet difficult the birthday of your loved one can be, so please know that all of us at Smith Funeral Home are thinking about you today.
Thank you for this. 🙏
From all of us at Smith Funeral Home, we want to wish you a Merry Christmas and blessed New Year. The holiday season can be difficult for many families; know we are thinking of you and we are here if you need anything.
The holidays are so hard this year. Thank you for reaching out.
You are in the thoughts and prayers of the entire staff at Smith Funeral Home. May these words, however small, offer some comfort as we know the anniversary of a loved one's passing is a difficult day. Wishing you peace and strength.
Thank you for not forgetting us. You have been so kind throughout this journey.
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Text Message · SMS

Five Messages, One Year

Each message is customized for your funeral home and approved by you before anything is sent.

Sympathy Message
2 weeks after the service
9:41
SF
Smith Funeral Home
910-555-1212
Hello Linda, This is Smith Funeral Home and we want to thank you for entrusting us with your loved one's service. We care about you and are checking in today to make sure you're doing well. Please let us know if we can help in any way.
Thank you so much for checking in. That means a lot to our family.
+
Text Message · SMS
Google Review Request
6 weeks after the service
9:41
SF
Smith Funeral Home
910-555-1212
Hi Linda, our entire staff is dedicated to providing excellent service to families in our community. We would appreciate it if you would take a moment to leave us a review. Every review helps others know they can count on us in their time of need. [review_link]

Smith Funeral Home
Of course. Everyone there has been so kind. I'll leave a review today.
+
Text Message · SMS
Birthday Remembrance
On their birthday
9:41
SF
Smith Funeral Home
910-555-1212
Hi Linda, we understand how meaningful and yet difficult the birthday of your loved one can be, so please know that all of us at Smith Funeral Home are thinking about you today.
Thank you for this. 🙏
+
Text Message · SMS
Holiday Message
During the holidays
9:41
SF
Smith Funeral Home
910-555-1212
From all of us at Smith Funeral Home, we want to wish you a Merry Christmas and blessed New Year. The holiday season can be difficult for many families; know we are thinking of you and we are here if you need anything.
The holidays are so hard this year. Thank you for reaching out.
+
Text Message · SMS
First Anniversary
One year after the service
9:41
SF
Smith Funeral Home
910-555-1212
You are in the thoughts and prayers of the entire staff at Smith Funeral Home. May these words, however small, offer some comfort as we know the anniversary of a loved one's passing is a difficult day. Wishing you peace and strength.
Thank you for not forgetting us. You have been so kind throughout this journey.
+
Text Message · SMS
AI ALERTS

We monitor all replies, so you don't have to

Every reply from a family is visible in your dashboard. Most are simple thank-you messages that don't require a response. Our AI monitors every conversation and alerts you when a family needs attention.

AI alerts inbox flagged message
9:41
SF
Smith Funeral Home
910-555-1212
You are invited to our annual Service of Remembrance on Saturday, December 14th at 2:00 PM. Join us as we honor the memory of your loved ones. Light refreshments will be served. Reply YES to RSVP.
YES - we will be there. Thank you for this.
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Text Message · SMS

Send Group Announcements

Included with Aftercare-By-Text, group announcements let you reach every family you serve with a single message. This is a perfect way to invite families to an annual service of remembrance, pre-planning event or to offer grief resources.

Service of Remembrance
Invite families to annual remembrance ceremonies
Planning Information
Let families know about estate closing or pre-planning resources
Grief Resources
Support groups and community programs
$150 /month

Up to 500 families per year. No contracts. Cancel anytime.

Schedule a demo Sign up

See what other funeral homes are saying
about Aftercare-By-Text

“I am so grateful to the people of Aftercare.com for the attention and detail they give to our families via text. The families we serve love the text messages and we receive many thank you responses. This program saves our company so much time and does the work for us. Thank you Aftercare.com, we appreciate our partnership.”
Mountain View Funeral Home and Cemetery LLC

Common questions from our partners

Simply add the survivor name and mobile number. The system takes care of the rest.
Yes. All text messages are customized for your funeral home or cemetery and approved by your staff before anything goes out.
Yes, each location is assigned a local 10-digit number so it will be familiar to the family.
AI reads every reply. Most are simple thank-you messages that don't need a response. When a family asks a question or needs attention, we alert your director immediately by text or email, and you can respond directly through your account.
Families can opt out at any time by replying STOP. Alternatively, you can go into the enrollment and stop all messages as well. Once they are stopped, the number is suppressed and no future messages are sent.
More FAQ

Ready to get started?

Schedule a demo Sign up

Questions? Call 1-800-721-7097