Whether your families prefer something tangible in the mailbox or a caring text on their phone, we handle the follow-up so your team doesn't have to.
Four heartfelt, personalized cards and a satisfaction survey, mailed automatically to families after interment. You enroll the family — we do everything else.
No contracts. No setup fees. Billed monthly for the families you enroll.
Personalized text messages sent automatically to your families letting them know they are being remembered and you are there for them if they need anything.
Each message is customized for your cemetery and approved by you before anything is sent.
Every reply from a family is visible in your dashboard. Most are simple thank-you messages that don't require a response. Our AI monitors every conversation and alerts you when a family needs attention.
Included with Aftercare-By-Text, group announcements let you reach every family you serve with a single message. This is a perfect way to invite families to an annual service of remembrance or just notify them of seasonal hours or cleanup days.
Up to 500 families per year. No contracts. Cancel anytime.
"We started using the Aftercare card program more than six years ago, and what a blessing this has been for us. We are a fairly large cemetery, with 350-400 interments a year. Trying to track follow up ourselves would be impossible. Aftercare's system works! In our contact with families, we often get feedback on how wonderful it was for them to get a card remembering a loved one's birthday, or the anniversary of their death. Families are so appreciative, and of course, they think the cards are coming directly from us. Our Aftercare account manager, Tara Edwards is awesome, always reachable, and responsive. We are SO happy to have Aftercare as part of our service to our families."
"We started using the Aftercare card program more than six years ago, and what a blessing this has been for us. We are a fairly large cemetery, with 350-400 interments a year. Trying to track follow up ourselves would be impossible. Aftercare's system works! In our contact with families, we often get feedback on how wonderful it was for them to get a card remembering a loved one's birthday, or the anniversary of their death. Families are so appreciative, and of course, they think the cards are coming directly from us. Our Aftercare account manager, Tara Edwards is awesome, always reachable, and responsive. We are SO happy to have Aftercare as part of our service to our families."
"It has been so touching to hear from families who are grateful to have their loved one's birthday or anniversary acknowledged. I think this program truly advances our ministry to grieving families and cements a relationship for the future."
"From their willingness to develop a Catholic line of cards, to the personalization options for the surveys and greeting card text, Aftercare.com has always made it easy to partner with them. Enabling us to ensure the accuracy of the message has earned our trust from the very beginning. Survey responses and reactions to receipt of the cards have been beneficial and overwhelmingly positive."
"We have been using Aftercare.com for several years now. The feedback from the family surveys is valued; in addition to providing the families with remembrance cards for one year is an important part of our ministry. Tara Edwards is a pleasure to work with and makes the process so easy! We continue to be pleased with the program and staff from Aftercare.com."
"The responses from our families have been very heartfelt and gracious. The transition of our information to Aftercare.com has been seamless. The customer service from Tara and her team has been outstanding."
"We, at South Jersey Catholic Cemeteries, manage over a dozen cemetery locations. While ministering to our families at all of these locations, Aftercare supports our staff and makes contacting our families simple and easy."
"Admittedly, I was apprehensive regarding Aftercare by text, but decided to give it a try. The results were certainly more than I had expected. We have found our engagement to be up, our survey completion is up and we can act on requests or concerns in almost real time. The team at Aftercare.com does a great job monitoring the account and we appreciate their dedication to our goals."
Tara Edwards · Director of Cemetery Sales
See how aftercare works for cemeteries. Tara will walk you through both programs and answer any questions.